A fragmented telecoms industry finds its Voice

Over the past few years, the local telecoms landscape has seen rapid changes, largely brought about by regulatory changes, the convergence and emergence of next generation technologies and services, the rise in open-source adoption and a steep drop in broadband costs.

There is an ever increasing overlap in the business opportunities between traditional GSM, Telco operators, and the emerging alternative Voice providers (Internet Telephony Service Providers). As a result, the South African telecoms space is becoming more competitive as business models change and operators move towards offering a wider variety of products and services.

Despite this trend towards convergence, the industry remains remarkably fragmented in their relation to each other, the market, and the new business opportunities available to them. Read more…